Shipping policy

All US orders ship domestically from our New Jersey warehouse, so there are no import duties, customs fees or extra charges on delivery.

Orders that reach the warehouse before 14:00 Eastern Time on a US business day are normally dispatched the same day; on exceptionally busy days some orders may move to the next business day. Orders placed after 14:00 Eastern Time, at a US weekend, or on a US public holiday are usually processed on the next US business day.

You will receive a tracking link by email as soon as your order ships from our warehouse.

We offer Fedex and UPS as shipping options at checkout with both postal, ground and express shipping. 

While we do our best to ensure timely delivery, shipping times are ultimately handled by the shipping carrier and may vary due to factors outside our control.

Ilouity Inc. is not responsible for lost or stolen packages after delivery.

With any question, please contact us at hello.usa@ilouity.com